You are no longer choosing your staff - they are choosing you.
What defines your business? What is its biggest, most expensive, most important part? Usually it’s your people and they too are about to change beyond recognition.
For one thing their roles are about to change dramatically. In order to stay competitive we already know that you will need to digitise many of your laborious, repetitive tasks. As the work environment changes some of your team will flourish; revelling in the opportunity to use new technology creatively, leveraging the changes and driving your business forward.
Some - those who lack creativity - will founder and ultimately become redundant.
As these changes take hold the whole pattern for recruiting, choosing and employing people will also change because the availability of people who have the cognitive and creative capacity to leverage your new digital infrastructure is far lower than you realise.
You will no longer be choosing your staff - they will be choosing you. If you don’t believe me look at our industry where this is already the case and in reality, has been for years.
These new staff have different preconceptions of how they wish to work and since they’re in demand they call the shots; flexible hours, shorter hours and far greater expectations of the environment in which they work.
You need to be asking yourself if your business a more attractive place to work than every other business nearby? And do you even know how to interview someone for their creativity? If you can’t answer these questions confidently then you are staring at a precipitous skills shortage that in an of itself may destroy your business.